The best way to get a reply from Beaker or whoever it is that can provide info is to "reply" to the thread that you are reading.
Just click on the "reply" button and type in your reply. Starting new threads each time someone wants to ask a ? or give info gets things confusing.
Again hit the "reply" not the "new thread" button to have a conversation with which ever member you are discussing things with.
Hope this helps.